Player well-being is our priority

Responsible Gaming – Play Safe & Stay in Control at 11 Baje

Gaming is for fun, not stress. 11 baje believes your family, health, and financial well-being always come first. Our responsible gaming features are here to keep you in control at all times.

Set Limits Self-Exclusion Session Time Limit 24/7 Support Age Verification
11 Baje's Responsible Gaming Commitment
Play for enjoyment, not for income — a reminder we always keep front and centre
Access is strictly prohibited for anyone under 18
Set budget limits, time limits, and loss limits with ease
Self-Exclusion — Take a break for 24 hours or permanently
Expert helpline in Bangla — completely free of charge
AI-powered alert system for detecting gaming problems
Emergency support: support@11baje.net — available 24/7

What is responsible gaming and why does it matter?

Responsible gaming means treating gaming as a form of entertainment — much like watching a film or playing cricket. When you play at 11 baje, you will never find yourself in a situation where you feel out of control.

Many people in Bangladesh enjoy online gaming. However, a small number occasionally go beyond their set limits. 11 baje takes this seriously, which is why we have put multiple safeguards in place.

Research shows that most gaming problems begin when people play without any limits in place. That's why using 11 baje's responsible gaming features is recommended for every player — regardless of whether they currently have a problem.

Please remember: Gaming is not a way to "chase losses" from previous bets. Each wager is independent, and past results have no bearing on future ones. Only bet what you can afford to lose.

97%
Players who game responsibly
11 Baje by the Numbers
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11 Baje's Responsible Gaming Features

Our dedicated tools to keep your gaming experience safe and enjoyable

Set Deposit Limit

Set your daily, weekly, or monthly deposit cap in advance. Once the limit is reached, no further deposits will be allowed — a simple way to keep yourself in check.

Loss Limit

Set a maximum loss amount for a given period. Once that limit is reached, your session will automatically end and no further play will be permitted.

Session Time Limit

Set how long you want to play in a single session. You'll receive a reminder when time is almost up, and the session will automatically end if needed.

Cooling-Off Period

Take a temporary break lasting anywhere from 24 hours to 30 days. Your account stays active during this period, but placing bets will not be possible.

Self-Exclusion

Exclude yourself from your account for anywhere between 6 months and permanently. This takes effect immediately and cannot be reversed before the chosen period ends.

Reality Check

You will receive periodic on-screen reminders showing how long you have been playing and how much you have won or lost.

Plan Your Budget

Set your gaming budget and see what a sensible monthly plan looks like for you

Gaming Budget Calculator
Monthly Income৳ 30,000
Gaming Budget (%)5%
Weekly Session3 Times
Monthly Gaming Budget ৳ 1,500
Maximum per session ৳125
Advice ✓ Safe Limits

Experts recommend spending no more than 5% of your monthly income on gaming. If you're going beyond that, it's worth reconsidering.

Recognise the signs of problem gaming

Watch out for these warning signs and seek help

Chasing losses with bigger bets

Trying to recover a loss with an even bigger bet is the most serious warning sign of all.

Playing longer than planned

Repeatedly extending your session with "just a little more" and losing track of time.

Withdrawing from family and friends

Reducing or hiding social relationships due to gaming.

Spending money meant for essential expenses on gaming

Spending money meant for groceries, rent, or your children's education on bets.

Feeling restless or irritable when you can't play

Being unable to go without gaming, or feeling moody when you can't play.

Self-Assessment

Answer these quick questions to find out how healthy your gaming habits really are

Gaming Health Check

Answer each question below honestly. No information is stored.

Have you ever spent more money on gaming than you originally planned?

Have you had disagreements with family members over gaming?

After a loss, do you place more bets trying to win your money back?

Is gaming affecting your work or studies?

How to activate protection limits?

Set up your gaming protection in just a few simple steps

1
Step One

Log In to Your Account

Log in to the 11 baje app or website using your mobile number and password.

2
Step Two

Profile → Security Settings

Click the profile icon at the top of the screen, then select the "Responsible Gaming" option.

3
Step Three

Set Your Limits

Deposit limits, loss limits, session time — set whatever works for you. It takes effect immediately.

4
Step Four

Confirm & Save

Confirm with OTP. To increase a limit, a 24-hour waiting period applies — no impulsive changes allowed.

5
Step Five

Notify the Support Team (Optional)

You can let our support team know if you'd like. They will follow up with you regularly and provide assistance whenever needed.

Our Protection Tools

1

Deposit Limit

Set daily, weekly, or monthly deposit caps. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.

Most Used Features
2

Cooling-Off Period

Pause your account for 24 hours, 7 days, or 30 days. You can still log in during this period, but placing bets will not be possible.

For a Cooling-Off Period
3

Self-Exclusion

Exclude yourself for 6 months, 1 year, or permanently. This decision cannot be reversed before the selected period has ended.

Long-Term Protection
4

Gaming History

View your complete history of bets, wins, losses, and deposits. Understand your own habits.

For Transparency

A Guide to Healthy Gaming Habits

Responsible gaming at 11 baje isn't just about rules — it's about living better. Thousands of Bangladeshi players enjoy 11 baje every day, and most of them agree: playing with limits makes gaming even more enjoyable, because there's no fear of losing more than you can afford.

A few simple rules for responsible gaming: decide in advance how much time and money you're willing to spend. Don't treat gaming as a source of income. Before you play, remember it's entertainment — just like any other leisure activity. Celebrate wins and accept losses — that's the healthy mindset.

Misconceptions about gaming are common in Bangladeshi households. 11 baje believes gaming should be something you talk about openly with family — not something you hide. Let your spouse, mother, or loved ones know how much you play. That transparency is the foundation of responsible gaming.

Please remember: If you feel like you're losing control over your gaming, that's not a weakness — it's a treatable condition. Seeking help takes courage.

FAQ

No. Your account balance remains secure during self-exclusion. Once the exclusion period ends, or by contacting support, you can withdraw your funds.

Lowering your limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is intentional, to prevent impulsive decisions.

Yes, no bonuses apply during the cooling-off period. But your health and family are worth far more than any bonus.

Yes. A family member can contact our support team on your behalf to request limits or self-exclusion. Supporting documentation will be required.

Reach out to the 11 baje support team at support@11baje.net. We offer specialist guidance on gaming concerns in Bengali — completely confidential and free of charge.

Minor Protection

Keeping minors away from gaming is our highest priority

Age Verification Is Mandatory

Date of birth is verified at registration. A National ID may be requested in cases where there is any doubt.

Advice for Parents

Restrict access to online gaming sites on your child's device and regularly monitor their online activity.

Report

If you suspect a minor is using 11 baje, contact our support team immediately. We will take action within 24 hours.

Please remember: Never hand your phone to someone else — especially children — while logged into your 11 baje account. Every family should feel comfortable having an open conversation about gaming.

Play safe, play happy — 11 Baje is always here for you

Set your limits and get started today. 11 baje's responsible gaming tools are completely free and take just 5 minutes to set up.

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