We believe privacy is a fundamental right. This policy transparently explains how the information you share on 11 baje is used, where it goes, and how long it is retained.
How 11 baje manages your data — a quick overview
Only the data necessary to provide our services is collected. No excessive or unnecessary personal information is requested.
Your data is always protected by industry-standard encryption, firewalls, and 24/7 security monitoring.
You have full rights to view, correct, download, or delete your personal data. Simply submit a request to our support team.
11 baje never sells your personal information to advertisers or third parties. That is our commitment.
A set retention period is defined for each type of data. Once the period expires, the data is automatically deleted.
If there are any changes to this policy or a data security incident occurs, you will be notified within 72 hours.
By using the 11 baje platform, you agree to this privacy policy. If you have any questions, feel free to reach out to our support team — we're happy to explain everything in plain language.
11 baje collects only what is necessary. We believe in "less is more" — we ask only for information without which the service cannot be provided.
| Data Type | Example | Requirements |
|---|---|---|
| Identity-related | Name, date of birth, national ID | Mandatory |
| Contact details | Mobile number, email | Mandatory |
| Financial Data | BKash/Nagad number, transaction history | For Payments |
| Device Information | IP Address, Browser, OS | For Security |
| Gaming Data | Betting history, login timestamps | Service improvement |
Please note: Your password is never stored in a readable format — it is always kept as an encrypted hash.
11 baje collects information in a number of ways. The purpose of collection is clearly stated in every case.
We do not track GPS or precise location. Only IP-based approximate location is used, strictly for security purposes.
11 baje uses your data only for specific and legitimate purposes. It is never used for any undisclosed intent.
Account management, payment processing, gaming services, and customer support.
Fraud prevention, identity verification, and suspicious activity monitoring.
Helps analyse platform performance and supports the development of new features.
Sending you personalised promotions and bonus offers based on your preferences (with your consent).
You can opt out of marketing communications (SMS/email) at any time. This will not affect your core service in any way.
11 baje never sells your data to advertisers or data brokers. However, information may be shared in the following limited circumstances:
Important: Data processing agreements are in place with all third parties. They may not use your information for any other purpose without our explicit instruction.
11 baje does not retain any data longer than necessary. See below for how long each type of data is kept:
If you request account deletion, all data beyond legal retention requirements will be permanently deleted within 30 days.
Cookies are used on the 11 baje website and app. These are small text files stored in your browser that help the platform function more effectively.
To disable non-essential cookies, go to your browser settings or use our Cookie Management Panel (Account Settings → Privacy).
11 baje applies the highest industry-standard security measures to protect your data. Even a single security breach is considered unacceptable to us.
In the event of a data breach: In the event of a security incident, we will notify affected users via SMS and email within 72 hours, along with details of the steps taken.
You have full control over your data. 11 baje guarantees the following rights:
Request a copy of the information we hold about you at any time.
You may request corrections to any inaccurate or outdated information.
Request deletion of any data held beyond legal obligations.
You can download all your data in a portable format.
You may request that we refrain from using your data for specific purposes.
Any consent previously given may be withdrawn at any time.
To exercise any of your rights, support@11baje.netto send us an email. We will respond within 30 days.
11 baje strictly does not collect data from or provide services to anyone under the age of 18.
If you believe a minor is using 11 baje, Please feel free to contact us. We will take prompt action.
11 baje may update this privacy policy from time to time. Users will be notified before any significant changes take effect.
Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree, you may close your account.
Contact us with any questions, complaints, or requests regarding this Privacy Policy. Our data privacy team is ready to assist you.
All privacy-related requests are responded to within a maximum of 30 business days. For urgent matters, please reach out via live chat.
11 baje is always by your side — with the highest security, complete privacy, and 24/7 support.