Legal Document — Bengali

11 Baje Terms & Conditions – A complete guide to using our platform

This page clearly sets out all the terms governing your relationship with 11 baje. We strongly recommend reading it before using the platform — it's in your best interest.

Last updated: January 2026
Estimated reading time: approximately 10 minutes
Language: Bengali
Recent Updates
Bonus wagering rules have been simplified
January 2026
Withdrawals are now processed faster than ever
December 2023
KYC verification process has been updated
November 2023
Mobile app usage policy has been added
October 2023

Key Highlights at a Glance

A quick summary of the most important aspects of 11 baje's terms and conditions

Account & Age Restrictions

Anyone under 18 years of age may not register on 11 baje. Only one account per person is permitted.

Bonuses & Promotions

Each bonus has its own wagering requirements. Bonuses cannot be withdrawn before all conditions are met. All terms are clearly stated.

Deposits & Withdrawals

Minimum deposit is ৳500. Withdrawals are processed in up to 5 minutes. Unlimited withdrawals available after KYC verification.

Security & Privacy

Your personal information is never sold to third parties. All data is secured with SSL encryption.

Prohibited Activities

Multiple accounts, bonus abuse, fraud, and the use of automated software are strictly prohibited.

Responsible Gaming

11 baje places players' health and family above gaming. Limit-setting tools and support are always available.

Important Notice

By creating or using an account on the 11 baje platform, you are considered to have fully accepted these Terms & Conditions. Please read them carefully before registering.

1

General Introduction & Definitions

These Terms & Conditions constitute a legal agreement between the 11 baje platform and its users. 11 baje is an internationally licensed online gaming platform offering casino games, Live Casino, and Sports Betting services to users in Bangladesh.

In this document, "we", "us", or "platform" refers to 11 baje. "You" or "player" refers to any user, whether registered or unregistered.

These terms have been written in Bengali so all users in Bangladesh can easily understand them. If you have any questions, please reach out to 11 baje's Bengali-language support team.

11 baje reserves the right to modify these Terms & Conditions at any time. Any changes will be notified on the platform. Continued use of the platform after such changes constitutes acceptance of the updated terms.

2

Account Registration & Verification

To open an account with 11 baje, you must provide accurate and complete information. Registering with false details or using another person's identity is strictly prohibited and may result in account termination.

Information required for registration:

  • Full name (as shown on National ID)
  • Active mobile number
  • Date of birth (to verify that you are over 18 years of age)
  • Email address (optional but recommended)
  • Valid Password

KYC (Know Your Customer) Verification:

KYC verification is mandatory for withdrawals over ৳10,000. You'll need to submit a photo of your National ID or passport along with a selfie. Verification is typically completed within 24 hours.

Each person is allowed a maximum of one account. If multiple accounts are found belonging to the same individual, all accounts may be closed and balances forfeited.

3

Age Restrictions & Eligibility

11 baje strictly prohibits gaming by minors. No one under the age of 18 is permitted to use 11 baje, and this is one of our most firmly enforced policies.

Eligible Users

Any Bangladeshi citizen aged 18 or above

Ineligible Users

Individuals under 18, fraudulent users, or those who have been previously banned

11 baje conducts regular age verification. In cases of doubt, a National ID card or birth registration certificate may be requested as proof of age.

4

Deposit Policy & Payment Methods

11 baje supports the most popular payment methods in Bangladesh. Deposits are generally instant with no additional charges.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
BKash৳500৳1,00,000Instant
Nagad৳500৳1,00,000Instant
Rocket৳500৳50,0002–3 minutes
Bank Transfer৳2,000৳5,00,00030 minutes

Important: Only use payment methods registered in your own name. Using someone else's payment method may result in your deposit being cancelled.

5

Withdrawal Policy & Terms

11 baje places the highest priority on paying out winnings quickly. Our goal is to process every withdrawal request within 5 minutes.

Withdrawal Terms:

  • Minimum withdrawal amount: ৳500
  • Account verification must be completed
  • Wagering requirements must be met before withdrawing from your bonus balance
  • Withdrawals can only be made via the same method used for the deposit
  • Daily maximum withdrawal limit: based on VIP level

If fraud is suspected, 11 baje reserves the right to suspend a withdrawal and conduct an investigation. Failure to cooperate may result in account closure.

6

Bonus & Promotion Terms

11 baje offers a variety of bonuses, each with its own specific terms that must be read carefully. Accepting a bonus means you agree to its associated terms.

General Bonus Rules:

  • The welcome bonus applies only once, on your first deposit
  • Each bonus comes with a specified wagering requirement
  • Bonus balance cannot be transferred
  • Multiple bonuses cannot be active simultaneously (unless otherwise specified)
  • Bonuses are automatically cancelled upon expiry
  • 11 baje reserves the right to modify or discontinue any bonus programme at any time

Wagering Example: If you receive a ৳1,000 bonus with a 30x wagering requirement, you must place a total of ৳30,000 in bets before the bonus funds can be withdrawn as cash.

11 baje regularly monitors accounts to prevent bonus abuse. If evidence of bonus misuse is found, the bonus and any associated winnings may be forfeited.

7

Betting Rules & Game Terms

11 baje offers Sports Betting, casino games, and Live Casino services. Each section has its own rules, though certain general terms apply across all of them.

Sports Betting:

  • Minimum bet: ৳50
  • Stakes are refunded if a match is cancelled
  • In the event of a technical issue during live betting, the last confirmed odds will apply
  • 11 baje reserves the right to void bets in the event of an error in the published odds

Casino Games:

  • All games use certified RNG (Random Number Generator) technology
  • If a game is interrupted due to a technical error, the wager amount will be refunded
  • Each game's payout rate (RTP) is listed in the game information
8

Prohibited Activities

11 baje is committed to maintaining a fair and safe environment for all players. The following activities are strictly prohibited:

Multiple Accounts

If a single individual opens multiple accounts, all accounts will be closed and balances forfeited.

Automated Software

Placing bets using bots, scripts, or any automated system is strictly prohibited.

Money Laundering

Using the platform to launder illicit funds is a criminal offence.

Bonus Abuse

Claiming bonuses repeatedly from the same address or device, or providing false information to obtain bonuses, is strictly prohibited.

9

Account Closure & Suspension Policy

11 baje reserves the right to close or suspend accounts under certain circumstances. Likewise, players may request to close their account at any time.

Reasons 11 baje may close an account:

  • If the Terms & Conditions are violated
  • If you register with false information
  • If fraud is suspected
  • If evidence of illegal activity is found
  • If proven to be a minor

If a player wishes to close their own account:

Contact the support team. If you have a balance, withdraw it first. You can also take a temporary break using the Responsible Gaming feature.

10

Privacy & Data Protection Policy

11 baje takes the protection of your personal information extremely seriously. We never sell your data or share it with unauthorised third parties.

  • All data is secured with 256-bit SSL encryption
  • Payment details are processed directly through the payment provider's system and are not stored on our servers
  • For more details, visit our Privacy Policy View Page
11

Responsible Gaming Policy

11 baje firmly believes that gaming should be a form of entertainment — not a source of financial stress or addiction. We encourage all players to game responsibly.

Responsible Gaming Features:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Loss Limit: Set a limit on how much you're willing to lose
  • Session Time Limit: Set a limit on how long you play
  • Cooling-Off Period: Take a break for anywhere from 24 hours to 30 days
  • Self-Exclusion: Suspend your account for anywhere from 6 months to permanently

If you're struggling with a gaming problem, contact 11 baje's dedicated support line. Our trained team is always ready to help in Bengali. For more information, Responsible Gaming View page.

12

Dispute Resolution & Contact

If you have a dispute with 11 baje, please contact our support team first. We are committed to resolving all complaints fairly and promptly.

Dispute resolution process:

  • Step 1: Submit a complaint via live chat or email
  • Step 2: Receive an initial response within 48 hours
  • Step 3: Escalation to the senior team will be carried out if necessary
  • Step 4: A final decision will be communicated within 7 business days

Contact address: support@11baje.net — Our Bengali-speaking support team is available 24/7.

Frequently Asked Questions — About the Terms & Conditions

Yes, 11 baje will notify you of any significant changes via SMS or app notification. Make sure to keep your notifications turned on at all times.

No, wagering requirements must be met before bonus funds can be withdrawn. However, you may cancel the bonus and withdraw your cash balance only.

No, a 11 baje account is for the registered user's use only. Sharing it with others may result in both accounts being suspended.

11 baje does not deduct any separate taxes or charges. However, players are personally responsible for complying with applicable tax laws in Bangladesh.
Last Updated
January 1, 2026
Version
v4.2 — Bengali
Also read our Privacy Policy

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